EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?
For over twenty-four years, On-Site Health & Safety has set the standard for industry-leading customer service and satisfaction. Now spanning into fifteen states and counting, we're looking to expand our team with additional talented Dispatch Schedulers.
Compensation & Benefits:
- FT Positions (40 hours)
- $18/HR
- Mon-Fri 08:00am-5:00pm
- On-the-job Training
- Eligible for Medical, Dental, & 401K
You Will Serve Our Clients By Providing The Following Services:
- Answer phone calls, identify client needs, clarify information, and provide solutions.
- Deal with both inbound and outbound calls from our dispatch center.
- Listen and evaluate client’s needs and respond accordingly.
- Educate potential clients about the services we offer.
- Build professional and sustainable relationships with clients by providing excellent service.
- Successfully schedule client’s services.
- Data entry and accurate/detailed electronic dispatch form entry.
- Dispatch techs to job sites to respond to first aid injuries.
- Process and track the flow of technicians via GPS system.
Ideal Candidates Must Demonstrate:
- Professional phone etiquette, active listener, and possess strong communication skills.
- A positive attitude and be team oriented.
- The ability to follow verbal and written instructions.
- The ability to be detail-oriented and accurate.
- Professional demeanor with clients.
- The ability to communicate verbally and in writing
- The ability to quickly learn new computer systems
- The ability to read maps and work with GPS systems
- The ability to type at least 35 WPM or better
Minimum Qualifications:
- High School Diploma/ GED required.
- Must be 18 years or older.
- Working knowledge of office equipment: Phones, printers, and fax.
- Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Suite.
- Must be punctual, dependable, and professional.
- Must be comfortable participating in a drug screen.
- Candidates living in the Phoenix area will be considered as well.
*Applicants must meet the minimum requirements above to apply. OSHS offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.
Compensation: $18.00 per hour
On-Site Health & Safety
Why On-Site? As an essential resource for employers to improve the health and safety of their workforce, On-Site Health & Safety deploys hundreds of EMTs, paramedics, nurses, and safety professionals to assist industries nationwide...all under the guidance of a talented team of admin, logistics, dispatch, and managerial professionals. Join the On-Site team today and discover for yourself what sets us apart!
Company Website: www.onsitehealthandsafety.com
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