On-Site Health & Safety

CUSTOMER SERVICE ASSISTANT -NOW HIRING!

Location

Contra Costa County, CA

Type

Full Time

 WE ARE HIRING A FULL-TIME CUSTOMER SERVICE ASSISTANT! 

 

For twenty years and counting, On-Site Health & Safety's industry-leading services have set the bar regarding 24-hour mobile, non-emergency first aid response. Now spanning into nine states and counting. If you want to be a part of a dynamic, rapidly growing multi-state Health and Safety Company as a Customer Service Assistant, APPLY TODAY! 

 

Responsibilities (include but not limited to): 

  • Maintain/ Set up customer files in data base 
  • Communicate effectively with customers and colleagues
  • Answer a high volume of service questions 
  • Ensure calls for account set up are processed within the framework of defined protocols, policies, and procedures 
  • Answer pricing questions and write quotes  
  • Aid in various sales campaigns 
  • Address and resolve customer concerns
  • Assist account representatives when needed  

Ideal Candidate Must Be: 

  • Outgoing and personable 
  • Team-oriented with a positive attitude  
  • Able to follow verbal and written instructions 
  • Organized and detail-oriented 
  • Focused on providing exceptional customer service 
  • Proficient in different communication styles 

Minimum Requirements: 

  • High School Diploma/ GED Required 
  • 2 or more years in an office setting
  • 1 year of higher education (courses in Business, Communication, Computers, and/or Organizational Management) 
  • Computer proficiency in Excel, Word, and Outlook 
  • 1-3 years’ experience in a customer service setting 

Compensation: 

$15/HOUR  

Monday-Friday 8AM-5PM 

  • Health Insurance 
  • Paid vacation 
  • 401K and profit sharing 
  • Opportunity for advancement  

 

Applicants must meet the minimum requirements above to apply. Individuals who receive an offer of employment from OSHS will be required to undergo drug screening and a criminal background check. OSHS offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.

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